We are an organisation dedicated to providing quality, cost effective, manned guarding services and security solutions to a wide range of our clients across the United Kingdom. We offer a fully accredited, quality driven service to help protect staff and property in the private and public sector.

OPERATING STRUCTURE
Prior to commencement of all assignments our Supervisors carry out an Initial site survey, risk assessment of the proposed site, and detailed evaluation of client specifications.

We continue to maintain close co-operation through on-going communication with our clients to ensure continued success of our operations.

• Proper administration of assignments is carried out by fully experienced and qualified supervisors.
• Periodic reports make sure we keep up-to-date with incidents and occurrences on every site at all times.
• Our managers hold Service Level Agreement (SLA) meetings with clients to ensure we maintain and improve on our required performance.
• Hallmark Protection is wholly dedicated to fulfilling all the effective time directives as dictated by the D.T.I.
• We achieve our organisation’s goals Using Key Performance Indicators (KPIs), 

Our 24 hour on call Operations team provides the following facilities:

• Prompt response to incident calls
• Control room services for our personnel and clients
• Liaison with the police for any needed backup

6 CORE VALUES
We at Hallmark Protection uphold the following six core values:

Honesty and Integrity:
We pride ourselves on our rigorous selection process in getting the very best personnel that are fully vetted using the British Standards, and are CRB checked.
We identify honest and hardworking staff in our organization and reward them adequately for these good attributes.

Professionalism:
We constantly demonstrate our capability to properly cater to your security needs in every way that we should.
Our staff are ready to undertake any designated role they are required to perform.

Commitment:
At Hallmark Protection, we do not waiver on our commitment in ensuring that through proper communication, we will fully satisfy our clients’ needs time and time again.

Training:
This is a major reason for our success as we constantly evaluate your organisation's requirements and train our personnel accordingly to enable you achieve your goals.

Quality:
Total commitment to quality standards and efficiency

Excellence:
To continually strive to deliver outstanding quality of service in everything that we do.
We are engaged in providing strong commitment to all our existing clients in accordance with the Security Industry Authority (SIA) legislation.

MISSION STATEMENT
We strive to be the hallmark of professional excellence within the security services sector.